01Overview
We are looking for a hands-on architect who owns our technical presales — someone who makes sure the right solution gets designed, estimated and sold, and then built the right way. This is an organisation-wide role. It is not tied to one team, one product or one industry: you work across all our client accounts and our own product portfolio.
Presales is the core of this role. You lead solutioning, write the estimates and Statements of Work, and own the technical story we take to clients. Alongside that, you set architecture direction, stay hands-on where it matters, and guide junior engineers. No specific domain — healthcare, banking, manufacturing or public sector — is mandatory. Sound architecture judgement matters more.
02Responsibilities
- Presales & Solutioning (primary)
- Own the technical presales process end to end — discovery, solution design, effort estimates and Statements of Work for proposals, RFPs and tenders.
- Present the solution and product demos to client stakeholders, both technical and business.
- Give realistic estimates and challenge unrealistic scope or timelines before they are committed, not after.
- Build reusable estimation models, SOW templates and proposal patterns so quality stays consistent across the organisation.
- Architecture & Technical Design
- Own end-to-end solution design across client projects and products — application architecture, data model, integration approach, infrastructure sizing and non-functional requirements.
- Make and document build-vs-buy, framework and tooling decisions, with trade-offs recorded in writing.
- Set coding standards and review discipline; design for multi-tenancy, role-based access control and scale.
- Cloud, AI & Data
- Design confidently on at least one major cloud (AWS, GCP or Azure) at depth, with working knowledge of the others.
- Bring AI into solutions and proposals — LLM integration, RAG, agents — with honest judgement on cost and reliability, and adapt quickly as the tooling changes.
- Factor data engineering and data / ML needs into designs where a solution genuinely calls for it.
- Hands-on Support & Mentoring
- Review code on critical modules and write proof-of-concepts where a pattern needs proving.
- Debug production and staging issues alongside developers when needed.
- Mentor developers and technical leads, and guide juniors on architecture, estimation and presales.
- Delivery Governance & Escalation
- Act as the technical escalation point across accounts when a delivery is at risk.
- Review technical health across projects — architecture drift, technical debt, security gaps, performance and deployment risk.
- Support project managers on skill mix, effort and hiring (technical interviews and evaluation).
03What We're Looking For
- Presales & Estimation
- Proven ownership of presales artefacts — effort estimates, SOWs, RFP / tender responses and architecture diagrams — and the judgement to size work realistically.
- Can defend an estimate and an approach in front of a client.
- Architecture
- Demonstrable experience designing multi-tenant SaaS or multi-module enterprise platforms.
- Clear point of view on monolith vs modular monolith vs microservices — and when each is the wrong answer.
- Security fundamentals: authentication and authorisation patterns (OAuth2 / JWT), data protection, OWASP Top 10 and secure code review.
- Cloud & Infrastructure
- Design-level depth in at least one of AWS, GCP or Azure, and comfortable producing and defending infrastructure cost estimates.
- Docker and container-based deployment; CI/CD pipeline design (GitHub Actions, GitLab CI, Jenkins or Azure DevOps).
- AI Integration
- Practical experience integrating LLM and AI capabilities into products — API integration, RAG patterns, prompt design, vector stores — and a habit of keeping up as the space moves.
- Engineering Fundamentals
- Strong full-stack depth in a modern stack (our primary stack is Node.js / TypeScript with React); adaptability across stacks matters more than any single framework.
- REST API design plus working knowledge of GraphQL and event-driven patterns; one relational and one NoSQL database, including schema design and query optimisation.
- Third-party integrations across payment gateways, communication APIs, CRM / ERP systems and SSO providers.
04What We Offer
- NON-TECHNICAL REQUIREMENTS
- These carry the same weight as the technical stack.
- Explains a technical decision to a non-technical client without losing them or oversimplifying it.
- Writes clearly — SOWs, estimates and architecture notes are a large part of this role.
- Comfortable disagreeing with a client, a PM or the Delivery Head when the technical position is right, without turning it into conflict.
- Dependable on availability — responsive through the working day and contactable for critical escalation calls when a delivery is at risk.
- WORK MODEL
- Permanent, full-time and office-based at our Indore office.
- The role owns technical escalation across accounts and mentors the team day to day — both work better in person — so a limited hybrid arrangement may be agreed with the Delivery Head after probation. Expect client-overlap hours, occasional out-of-hours escalation calls where a delivery is at risk, and some travel for workshops and project kick-offs.
- WHAT THIS ROLE IS NOT
- Not a pure sales or account-management role — you own technical presales, but you are an architect first, not a quota-carrying salesperson.
- Not an advisory or documentation-only architect role — you stay hands-on.
- Not a people-management role — you set technical direction and mentor, but you do not own headcount.